Overview

TROY Group, Inc. (TROY) and its subsidiaries, including TroyRx respect your privacy and are committed to protecting it. TROY provides this Privacy Notice to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We provide a cloud-hybrid based discharge & prescription printing platform. This Privacy Notice explains how information, including personal data, is collected, retained, used, disclosed, and transferred by TROY and the available choices you have regarding your personal information.

Sharing and Disclosure of Information

TROY uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with TROY. We take seriously the trust you place in us. TROY will not sell, rent or lease your personally identifiable information to others.

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally, identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or TROY services.

What we collect

On some TROY web sites, including troyrx.com, you can order products or services, make information requests, subscribe to marketing, or support materials, or register yourself or your products. The types of personal information you provide to us on these pages may include such data as name, address, phone, email address, user IDs and passwords, and contact preferences. To personalize our web sites, services or communications and improve our products and services, we may also ask you, among others, to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. Anonymous (non-personal) data we collect may include the pages visited on a TROY website, unique URLs visited within a TROY website, browser type and IP address. Most anonymous data is collected via cookies, session variables or other analysis technologies. TROY web pages use cookies, session variables, and other technologies for data analysis and personalization services. If you apply for a job at TROY, you provide your email address, educational and employment background, and job interest data. You may choose to submit your name when registering or remain anonymous. TROY will not use personal data submitted as part of the job application process for any other purpose.

We will not share personal information about you or any Content with any third parties, unless you allow it, as described in this Privacy Notice, or in connection with providing you the Box Services. We may share information with (i) third parties and vendors or other services providers working on our behalf; (ii) the third-party Box integrations or other third-party products that you choose to use while working with the Box Services or (iii) when necessary, to protect the security and safety of our users or when required by law or a legal process.

Protection of Personal Information

TROY is committed to securing your personal information. We take appropriate technological and organizational measures to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. TROY complies with applicable data protection, privacy, and security breach notification laws.

Our Policy Toward Children

TROY does not knowingly collect information from children under the age of 18 and TROY products and services do not target information to children under 18. TROY is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests.

Choice

You can subscribe to receive some product- and service-specific information and TROY-wide marketing communications. TROY-wide communications may include new product information, special offers or possibly an invitation to participate in market research. Links provided on TROY websites to third party web sites are provided as a convenience and TROY does not control those sites or their privacy practices, which may differ from ours. TROY does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the TROY Privacy Policy. Some third-party companies may choose to share their personal data with TROY; that sharing is governed by that third-party company's privacy policy.

Onward Transfer

Personal data given to TROY may be transferred across state borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement.

Security

TROY is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, TROY has in place appropriate physical, technological and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

Security

TROY is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, TROY has in place appropriate physical, technological and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-assess computers located at restricted-access sites. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

Oversight/Enforcement

How TROY uses cookies, session variables, and other analysis technologies on troygroup.com and in third party ads.

TROY uses session variables (or session cookies). A session variable is created when you surf our site, request information, personalization, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your personally identifiable information, but we may use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making it easier to use.

Most browsers automatically accept cookies, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may some features of our site that will not be available to you and some web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following web sites:

TROY does not post third-party ads on our web site. TROY may use third-party media companies to place ads for TROY products or services on other companies' web sites. If you view a web page where TROY ads appear, the online media company may place a cookie or web beacon on the user's computer. This allows the online media company to recognize the computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on the user's computer or any TROY databases. Some TROY newsletters delivered on TROY's behalf by online media companies use the same technologies. In both cases, this data is also used by the online media company to measure advertising and content interest and relevance. TROY does not have access to the data collected by the online media company. To prevent online media companies from placing cookies on your computer, you will need to visit each media company's web site and use their cookie removal (opt-out) process.

Changes to This Notice

We may change this Privacy Notice from time to time. If we make any changes, we will revise the date at the top of this Privacy Notice. If there are material changes to this Privacy Notice, we may notify you or your Organization more directly by email or post a notice on the TroyRx website prior to the changes becoming effective. We encourage you to periodically review our Privacy Notice to stay informed about our data protection practices and the ways you can help protect your privacy.

Contacting us

We value your comments and opinions. If you have comments or questions about our privacy policy, visit our Contact Us page and select your desired communication method.

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